We may collect and process the following categories of information:
2. a. Your name and email address
When you register on our website you use your email address, a “nickname” for log in and your name. This is of course recorded in your account. This will simply remain accessible to you only and will be in our website database. When you make an order using this account information, then we will collect and process this information.
2. b. Your contact details and personal account or registration details
Your contact details include your address,phone number and email address. When you register a user account we may also record your sign in details and other information you fill out on your personal account or registration form after you place an order.
2. c. Information about your orders
When you order through our website, email, messaging form, social media or by phone, we process your scheduling and order information. This information may include details about your pick-up and delivery schedule, order items and total cost of your order.
2. d. Your newsletter membership
When you register on the Mr. Timesaver website, you have the option to opt-in to our newsletter. Alternatively, you can also opt-in to our newsletter without registering. When you opt-in using the registration form, thus creating an account on mrtimesaver.nl, your newsletter registration will include your email, first and last name. When opting-in using the newsletter sign-up, only your email address is recorded. Newsletter members are collected on our Mailchimp platform. You can unsubscribe to our newsletters by clicking ‘unsubscribe’ at the bottom of a newsletter received or you can also contact us to remove your from the list.
2. e. information we collect when you open our newsletters
We can see how many times you opened our newsletters, as well as which links were visited from within the newsletter. We are also notified when you unsubscribe from our newsletter list.
2. f. Our communication with you
When you send us an email or chat with us online, via social media or by phone call, we register your communication with us. When you call us, our support team will register your questions or complaints in our database. Personal reviews about Mr. Timesaver B.V. on Google or social media platforms are also recorded.
2. g. Information in relation to social media
2. h. information you choose to share with Mr. Timesaver B.V.
You may choose to share extra information with us, for example when you share your interests and preferences with us, leave a comment for us on Facebook, fill out a customer survey or chat with us through our website chat box (Zendesk).