How Mr. Timesaver’s Delivery Service Works

Your Pick-up & Delivery Guide

Here’s a step by step guide of what happens from the moment you place your order, to when your items are delivered back to you. If you still have unanswered questions please visit our FAQ page or contact us here.

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1. SET SCHEDULES

Set the date-and-time for your pick-up and your delivery according to your schedule. Delivery is 24 hours after the pick-up time, or later if you prefer. Choose between our 1 hour time-slots starting from 7 a.m. until 10 p.m.

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2. SELECT SERVICES

Choose express checkout for easy and quick checkout, and receive an invoice after our pre-wash/repair inspection. You can also add wash & fold options, dry cleaning items, clothing repairs and shoe services to your laundry bag. Checkout includes iDeal, PayPal, Credit Card, and cash on delivery.

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3. PICK-UP

A friendly timesaver will pick up your items within the the time-slot you specified. It’s important to include your mobile phone number in your order. If a timesaver doesn’t get a response after a few minutes of knocking or ringing the doorbell, they will try calling you before leaving to the next customer. A laundry bag will be provided to fit your service.

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4. CLEANING & REPAIRS

Our experienced local partners will wash, fold, repair, and dry clean your garments according to your specifications. Your shoes will be polished and repaired by local cobblers with care. Our partners have many years experience and will handle your items to the best of their ability. We put our trust in them when we first started in 2015 and haven’t looked back since.

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5. DELIVERY

A friendly timesaver will deliver your items within the the time-slot you specified. Go ahead and smile. You never have to worry about laundry or dry cleaning again. If you’re unable to be home on time for your delivery, please let us know as soon as possible, preferably 2 hours (or more) before. We can schedule you at a later time or on a different day.

Want more information, clarifications or explanations?

Learn more about our process, the services we offer, what gets done, and why they should get done the right way.

LEARN MORE

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Mr. Timesaver Tip

We offer household, laundry, and many other tips on our Facebook page! Like us to learn neat tricks every week, read our new blog posts, and keep up to date with our services and changes.

stomerij log in beste registerUSER SATISFACTION GUARANTEE

 

At Mr. Timesaver we regularly ask our users for feedback, after their orders have been delivered, to ensure our service is living up to expectations. We’re proud of the quality of our service and the many 5 star reviews we have on Google and Facebook.

 

If for any reason you are not satisfied with the cleaning, pressing, or handling of your items, please let us know. We’ll gladly re-collect and re-clean free of charge, until your expectations are met. Please read our terms & conditions to prevent possible misunderstandings.

Please call us at +31 (0)881846300 or email us at info@mrtimesaver.nl within 24 hours of your delivery.